Last updated: July 20, 2026
Thank you for shopping with Dash Watches. This Shipping Policy explains how we deliver orders across Egypt, including estimated delivery times and what to expect after you place an order.
1. Delivery Coverage
We currently deliver only within Egypt. All orders are shipped and delivered through Aramex Egypt.
2. Delivery Timeframes
Estimated delivery times are calculated in business days from the date your order is confirmed (and payment is verified, where applicable):
| Destination | Estimated delivery time |
| Cairo & Giza | 1–2 business days |
| Other governorates | Within 3 business days |
These timeframes are estimates. Actual delivery may vary due to order volume, weather, traffic, public holidays, or difficulty reaching the delivery address.
3. Order Processing
- Orders are typically processed as soon as they are confirmed.
- You will receive an order confirmation once your order is placed successfully.
- Once your order is handed over to Aramex, you may receive tracking updates or a call from Aramex to arrange delivery.
Please ensure your name, phone number, and delivery address are accurate. Incorrect details may delay delivery.
4. Delivery Method
All deliveries are handled by Aramex Egypt.
Aramex will attempt delivery to the address you provided. If you are unavailable, Aramex may contact you to schedule another delivery attempt according to their standard procedures.
5. Shipping Fees
Shipping fees (if any) are calculated at checkout based on your delivery location and order details. The final shipping cost will be shown before you complete your purchase.
| Destination | Shipping cost |
| Cairo & Giza | 120 EGP |
| Other governorates | 150 EGP |
6. Delivery Attempts & Failed Delivery
If delivery cannot be completed because:
- the recipient is unreachable,
- the address is incomplete or incorrect, or
- the recipient refuses the package,
Aramex may attempt redelivery or contact you to arrange an alternative. Orders that remain undeliverable may be cancelled in accordance with our returns/cancellation policy, and any applicable refunds will be processed accordingly.
7. Inspecting Your Order
Please inspect your package upon delivery. If you notice damage to the packaging or the product, contact us immediately and keep the original packaging and proof of purchase so we can assist you.
8. Store Pickup
Prefer to collect your order in person? You may also visit one of our Dash Watches store locations in Cairo. Please contact us in advance to confirm availability and pickup readiness.
9. Contact Us
For questions about shipping or your order status, contact Dash Watches:
- Phone / WhatsApp: 01119263939
- Email: support@dash-watches.com
Or visit one of our stores: